Frequently asked questions
How do I use Gymmie AI?
Open the Gymmie AI coach and ask naturally. You can ask about your training, nutrition, goals, schedule, or recent activity. The coach can use limited profile context to personalize the answer. You can type in the language you prefer or use voice when available. AI can make mistakes, so use your judgment, especially for health-related questions.
How do I log food by voice?
Open Nutrition, choose the voice food logging option, and describe what you ate as naturally as you would tell a person. Gymmie will interpret the entry and prepare the nutrition log for you to review. Check the result before saving if quantities or ingredients matter.
How do I cancel my subscription?
On iPhone, go to Settings → your Apple ID/name → Subscriptions → Gymmie, then choose Cancel Subscription. Cancel at least 24 hours before renewal to avoid the next charge. Deleting the app or your Gymmie account does not automatically cancel an Apple subscription.
How do I delete my account?
In Gymmie, open Account & Security and choose the account deletion option. If you cannot access the app, email ahmedsafyann@gmail.com from the email linked to your account and we will help you.
Is my Apple Health data private?
Yes. Gymmie uses HealthKit data only for health and fitness features you choose to use. We do not sell it, use it for advertising, or share it with third parties for their own independent purposes. You can change Gymmie’s Health permissions at any time in iOS.
Can I use Gymmie for medical advice?
No. Gymmie is a fitness and wellness app, not a medical service. Workout, nutrition and AI guidance is general information and may be imperfect. For medical conditions, injuries, symptoms, medications, pregnancy, or clinical nutrition needs, talk to an appropriate licensed professional.
Still need us?
Send us what happened, which feature you were using, and your iPhone/iOS version if the issue is technical. Please do not email passwords, verification codes, or unnecessary sensitive health information.
Email Gymmie Support →Typical response time: within 2 business days.
